Fleet Track NZ Limited Privacy Policy

Effective Date: 14 June 2023

Fleet Track NZ Limited (“we,” “our,” or “us”) is committed to safeguarding the privacy of our customers and users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Privacy Act 2020 (New Zealand) and other relevant laws.

By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal and business-related information necessary to provide fleet tracking, telematics, and related services. This includes:

a) Personal Information:

• Name, address, email address, phone number
• Payment and billing information

b) Fleet & Vehicle Data:

• GPS location data
• Vehicle identification (registration plate, make, and model)
• Driver behavior data (speed, harsh braking, acceleration, etc.)
• Fuel usage and maintenance records

c) Usage Information:

• Login credentials and usage logs
• Device information (IP address, browser type, operating system)
• Interaction with our website and mobile app

2. How We Use Your Information

We use your personal and fleet data to:

• Provide GPS tracking, geofencing, and telematics services
• Monitor driver behavior and optimize fleet performance
• Send alerts, notifications, and reports
• Process payments and manage your account
• Conduct analytics to improve our services
• Communicate with you regarding updates, offers, and support

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share information with:

• Service Providers: Third-party providers for payment processing, hosting, and customer support
• Business Partners: Authorized resellers or partners to deliver our services
• Compliance Purposes: Law enforcement or regulatory bodies when required by law
• Asset Transfers: In case of mergers, acquisitions, or business transfers

4. Data Retention and Security

We retain your information only for as long as needed to provide services and meet legal obligations. We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or loss.

5. Your Rights

You have the right to:

• Access and Correct: Request access to your data or correct inaccurate information
• Request Deletion: Ask us to delete your personal data, subject to legal obligations
• Withdraw Consent: Opt-out of marketing communications at any time
• Data Portability: Request a copy of your personal data in a structured format

To exercise these rights, contact us at contact@fleettrack.nz.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to improve user experience, analyze performance, and deliver personalized content. You can control or disable cookies through your browser settings.

7. International Data Transfers

If your data is transferred outside of New Zealand, we ensure it is protected with appropriate safeguards in accordance with applicable data protection laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. Continued use of our services after any changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Fleet Track NZ Limited
Email: contact@fleettrack.nz
Phone: 0800 437 078
Address: Fleet Track NZ, PO Box 4275, Whanganui, 4541, New Zealand.

This Privacy Policy reflects Fleet Track NZ’s commitment to transparency and compliance with relevant privacy laws. Thank you for trusting us with your data.