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Guide: How to Add Users and Manage Access in Fleet Track

Guide: How to Add Users and Manage Access in Fleet Track

How to Add Users and Manage Access in Fleet Track

Fleet Track NZ allows account owners to easily manage user access and roles, enabling your team to securely collaborate while maintaining control over sensitive fleet data.

This guide will walk you through:
Granting full permissions to the default User role
Adding new users
Assigning specific assets (vehicles, POIs, geofences) to users

Step 1: Assign Full Permissions to the Default “User” Role

  1. Log in to your Fleet Track account as the Owner.
  2. Navigate to Account Settings → Users and Roles from the main menu.
  3. Click on the “Role Management” tab.
  4. Select the existing User role from the list.
  5. In the role editor, review and enable all Additional Rights, such as:
    • Device Settings (software & hardware)
    • Reports
    • Alert Rules
    • Tags
    • Tasks
    • Geofences & Places
    • Employees & Vehicles
    • Billing and Payments
    • Video Telematics (if applicable)
    • Weblocator and Courier on the Map
  6. Click Save to apply changes.

💡 Note: Owner rights such as user creation or plan changes cannot be assigned to standard roles.

Step 2: Add a New User

  1. In Account Settings → Users and Roles, open the User List tab.
  2. Click the “+” button to add a new user.
  3. Fill in the required fields:
    • First name, Last name, Email, Phone
    • Set a Password
    • Select the “User” role (or any custom role you’ve created)
  4. Click Save.

The user will now be able to log in with the permissions defined in the selected role.

Step 3: Assign Assets to the User (Optional)

To restrict user access to only specific vehicles, POIs, or geofences:

  1. In the User List, select the user you just created.
  2. Use the tabs to assign:
    • Objects (vehicles or trackers)
    • POIs (Places of Interest)
    • Geofences
  3. Select the relevant items and click Assign.

This ensures users only see and interact with data relevant to their role or region.

Tips & Best Practices

  • Use custom roles to create tailored permission sets for accountants, drivers, dispatchers, or regional managers.
  • Regularly review user access to ensure data security.
  • When offboarding staff, remove their access promptly from the Users and Roles section.

If you need help managing users or setting up roles, contact the Fleet Track NZ support team — we’re here to help.